One flight down, two to go. I’m in Delhi again, waiting for my flights to Amsterdam and London. But I’m only thinking about my laptop. After days of being buggy after waking up, my MacBook Pro’s keyboard and trackpad were fizzy all day on Tuesday and Wednesday. Yesterday, they stopped working all together. I don’t think this is a software problem, as they don’t work in my Windows partition, either. I arrive at Heathrow early on Saturday morning, and already have a 10:40am appointment at the Genius Bar at the Regent Street Apple Store. That’s right, instead of going back to Reading and getting some sleep, this trip will get just a bit longer! My laptop is less than a year old, so I’m counting on Apple’s hardware service to get me out of this pinch. I just wonder how many weeks I’ll have to surrender my hardware for; I’m not getting enough work done as it is :(
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2 responses to “Apple Store = Faith”
Hi Dan,
My MacBook Pro, which was also less than a year old, just had its video die a couple of days ago. It seemed to be working fine when I shut it down and then no video (not even to an external monitor) when I tried to power it up again. The IT guys in my office tried all the obvious things (resetting nonvolatile RAM, resetting the power management controller, etc.) to no avail. Finally they gave up and moved the hard drive into a different MacBook Pro while they take the original to Apple to be fixed. Googling for “MacBook Pro black screen” revealed that I’m not alone in this experience. At least I didn’t lose any data, but I am really disappointed in Apple. I hope Apple fixes your MacBook Pro quickly.
Cheers,
Christopher
I just turned it in to the Apple Store for a repair. My computer is under warrantee, so as long as they have the parts in, the repairs should be done in a week or less. While the repair work is free, it does cost a bit to come into the city to drop off and pick it up it again. But that isn’t to be avoided, I guess.